Shipping policy

• At Wystan Lens, we aim to provide reliable and timely delivery of our products to customers worldwide. This Shipping Policy outlines our shipping costs, delivery times, and handling procedures for global shipments.

  1. Shipping Destinations

  We are proud to offer worldwide shipping. Wystan Lens ships to most countries across the globe, with exceptions in areas where shipping services are unavailable or restricted. If you are unsure whether we can ship to your location, please contact our customer support team.

  2. Shipping Costs

  Shipping costs are calculated based on the destination, size, weight of your order, and the shipping method selected. The cost will be displayed during the checkout process before you finalize your purchase.

  Shipping Options:

  • Standard Shipping: Available for most regions, with delivery times varying by location.
  • Express Shipping: For faster delivery, express options are available at an additional cost.

  Please note that international orders may be subject to additional customs duties, taxes, and fees, which are the responsibility of the customer.

  3. Handling Time

  All orders are processed within [Insert Handling Time, e.g., 1-3 business days] after payment is received and confirmed. Orders are not shipped or delivered on weekends or holidays.

  In cases of high order volume or unforeseen circumstances (such as delays due to customs or shipping service disruptions), processing times may be extended. We will notify you via email if there is a significant delay in processing your order.

  4. Delivery Times

  Delivery times vary based on the destination and shipping method selected. Estimated delivery times are provided below:

  • Domestic (within the same country):

    • Standard Shipping: [Insert Time, e.g., 3-7 business days]
    • Express Shipping: [Insert Time, e.g., 1-3 business days]

  • International:

    • Standard Shipping: [Insert Time, e.g., 10-20 business days]
    • Express Shipping: [Insert Time, e.g., 5-10 business days]

  Please note that delivery times are estimates and may vary depending on factors such as customs clearance, local postal services, and holidays.

  5. Order Tracking

  Once your order has been shipped, we will provide a tracking number via email. You can track your package using this number through the carrier’s website. Tracking information may take up to 48 hours to become available after the order is shipped.

  6. Customs, Duties, and Taxes

  International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These fees are the responsibility of the customer and are not included in the shipping cost at checkout.

  Wystan Lens is not responsible for any customs delays or additional charges incurred. We recommend checking with your local customs office for information on potential fees before placing an order.

  7. Lost or Delayed Shipments

  While we strive to ensure timely delivery, Wystan Lens is not responsible for delays caused by the shipping carrier, customs processing, or any events beyond our control (e.g., weather conditions, strikes). If your shipment is significantly delayed, please contact us and we will assist in locating your package.

  If an order is confirmed lost in transit, we will work with you to arrange a replacement or refund.

  8. Incorrect Shipping Information

  Please ensure that all shipping details provided at checkout are correct. Wystan Lens is not responsible for orders shipped to incorrect addresses due to customer error. If an incorrect address is provided, please contact us as soon as possible to update your shipping details.

  9. Contact Information

  If you have any questions regarding our Shipping Policy or need assistance with your order, please contact us